Contact Us, We'd love to hear from you 🙂

Contact us directly using the email address below. We will not share the details you provide. Please see our Privacy Policy for full details. If you are sending fan mail to our Splat! Stars, please be kind.

We do not read or respond to any messages sent to our various social media channels. You can only contact us via the email address below.

Before emailing us, please be aware of the following…

If you have placed an order for a Automatic Download and you haven’t received your download to your nominated email address, please check your spam and junk folders before emailing us. 

If you have ordered a manual download or purchased a Fan Club Pass then we have to manually process the order. We aim to process all manual orders as soon as they are placed but please be aware this is dependent on the time of day (we are based in the UK). If you are still waiting for your order after 12 hours please email us for an update. 

Please contact us before you contact our payment processor about any order as we will be able to sort any issue you may be having.

We aim to respond to all messages within 12 hours.