Contact Us 🙂

Contact us directly on our official email address: 

This is the only email address we use for communication. Download orders use a different email address.

We do not read or respond to any messages sent to our various social media channels. You can only contact us via email.

Before emailing us, please be aware of the following…

If you have placed an order for a Automatic Download and you haven’t received your download to your nominated email address, please check your spam and junk folders before emailing us.

If you have ordered a manual download and 12 hours has passed or purchased a Fan Club Pass and your site account hasn’t automatically upgraded please contact us and we will complete this for you. 

Please contact us before you contact our payment processor about any order as we will be able to sort any issue you may be having.

Splat! Site Accounts: If you are having issues with your Splat! Account, please contact us for assistance. To activate your account you will need access to the email address you used to sign up with to complete registration. Please check your spam / junk folders.

We aim to respond to all messages within 12 hours but are usually replied to sooner. Please be aware we are in the UK, so if you email us late at night (our time) we won’t respond until we start our working day. We will not share the details you provide. Please see our Privacy Policy for full details. If you are sending fan mail to our Splat! Stars, please be kind.

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