Ordering from us is easy. Simply click the download you want. We offer Manual Downloads and Automatic Downloads. Please note that all orders are sent to you electronically via email. We do not post anything to you via traditional post.
Manual Downloads are slightly cheaper but will not arrive to you instantly. Manual downloads require one of the Splat! Show team members to process your order and this can take time. Manual orders are usually processed within the first hour after you place your order, but this can be up to 12 hours depending on the time of day. Please only contact us after 24 hours have passed since you placed an ordering using the manual download option.
Automatic / Instant downloads are priced a little higher but arrive in your inbox near instantly. This is because it costs us money to offer the automatic feature to deliver the automatic downloads. We cover half of the cost associated with delivering automatic downloads with you paying the remaining 50%. Automatic downloads should be sent to you as soon as you complete the checkout process. If for any reason you haven’t received your automatic download please contact us as soon as possible.
IMPORTANT: Please ensure that your email address is entered correctly during checkout to ensure the download arrives to your email inbox. If you think you have entered your email incorrectly, please contact us here before contacting our Payment Processor.
CHECK YOUR SPAM / JUNK MAIL FOLDERS: Sometimes your email system might incorrectly mark our download emails we send you as Spam. Please check your spam and junk folders for your download email before contacting us.