Privacy Policy

Our Privacy Policy 

This privacy policy details how we collect and process information we may collect about you at various points when using this website. Please read it so you understand our policies regarding privacy and data collection. If you would like any clarification regarding any aspect of our privacy policy please contact us.

Site Registration and “My Account”

To view pages on our website, you need to create an account. During the sign up process we collect and store your email address and username so you can create and operate your account.

You have complete control of your account and you can delete it at anytime by going to the My Account section from the main menu. If you delete your account all information relating to your account is automatically deleted from our systems.

We can delete your account for you, including the deletion of the information used to create your account. You can contact us to request us to delete your account and account information. This will be completed within 90 days after your request. Please contact us through the site by selecting “Contact Us” from the site menu.

We do no have access to the password you use to create your account. Our system does not allow us to see your account password. Passwords are secured using one way hash.

You don’t have to use your real name when creating an account or use your primary email address. You will need to have access to any email address used to active and manage your account. Accounts that are not active are deleted and all information relating to these accounts are deleted from our systems.

Emailing Us

All email messages sent to us via the SplatShow@SplatHQ.com and SplatetteShow@SplatHQ.com email addresses are deleted after 30 days. We do not hold or collect any personal information contained within emails sent to these addresses for longer than 30 days.

Cookies, Tracking And Encryption

This website uses cookies for it to function correctly.

FOR OUR COOKIE POLICY PLEASE CLICK HERE

After you have entered the website all traffic between you and the site is encrypted using industry standard encryption. You can check that your connection is secure by looking for the “https” in the address bar on your browser. If it says “http” only without the “s” then your connection is not secure. Please contact us if you are experiencing this issue.

Information We Collect (Customers)

We use PayPal to process orders from our website. All transactions are processed on PayPal’s website and not on this website. We do not collect or store any sensitive financial information. The checkout process happens on PayPal’s website and not our own.

PayPal will email us the details of any order and or transaction to us after it has taken place. We do not have access or are able to view any banking details or credit cards / debit cards when you place an order with us.

Order details (with no sensitive financial information) are stored an a secure and encrypted system using Google Services. Read Google’s Privacy Policy here 

Only one member of our team has access to order details and is secured using encryption and two factor authentication. We do not share your identifiable information with anyone.

Product Coding System

Only you and we know what product you have ordered as our products use a code system. For example: If you order “Season 19 Finale Splat! Show” this will not appear on the transaction. Instead a code is used, for example SplShoS19Fin and this will be on the transaction instead. We use a coding system to identify products efficiently which also adds an extra security layer.

The Information We Receive When You Order With Us

When you place an order on the website, you are giving us consent to collect the following information about you so we can provide you with our services.

We do not share your information with outside parties and we never ever sell your information to data brokers. Details are strictly confidential and are only accessible by Peter who owns and runs The Splat! Show.

The email we receive will contain the following information about you:

  • Your name.
  • Your email address.
  • The product you have ordered (using our coding system. See “Product Coding System” above for details).
  • Your address if you have placed a manual download. We use this for Tax purposes. EU VAT for example. If you don’t wish to share your address, please use the automatic download option.

If you placed an order for an automatic / instant download we will collect the following information about you:

  • Your name.
  • Your email address.
  • The product you have ordered (using our coding system. See “Product Coding System” above for details).
  • Your IP address – We use this for Tax purposes. EU VAT for example.
  • We do not collect your address when using the automatic download option.

Third Party Services

We use some third party services to provide some of our services. Please familiarise yourself with their own privacy terms as they may differ from our own.

Automatic / Instant downloads are provided by PayLoadz. 

You can read PayLoadz Privacy Policy here.

You can read PayPal’s Privacy Policy here 

We use Mail-chimp to deliver our Newsletter. Please read Mailchimp’s privacy policy here.

How We Use Your Information We Collect

We use the information we collect to process and deliver our downloads and services.

We also use the information we collect to ensure we are fully compliant with Tax regulations and for business and accounting purposes. 

We will not use your information to send marketing messages or sell and share the data to other companies and / or third parties. Marekting messages are delivered using Mailchimp and is opt-in only. You can sign up to our newsletter here.

Our newsletter is sent a maximum of two times a month.

Information We Collect (Models / Guests / Participants)

Models and Guests are the people you see on this website. We collect and hold the following information relating to Models and Guests.

Model Release Forms

Name

Address 

Email Address 

Phone Numbers. Phone numbers are only retained for a short period before and after a shoot and will be deleted from our systems within 30 days after a shoot has been completed.

We also collect images of our participants / models holding their completed model release forms for extra verification purposes.

These details are held by us to comply with regulations and laws.

Data Controller Details 

To contact us about regarding the information we collect please contact us here.

Data Retention 

We store the information we collect during the order process to ensure we are fully compliant with accounting and other regulations as outlined and defined by law in the United Kingdom and other states where applicable. 

Request Your Information & Right To Be Forgotten 

You can request that we send you all the information we hold about you. Please bear in mind that the only details we hold about you is collected during the checkout process when you order a download. This information would have been sent to you automatically by PayPal when you placed an order. 

If you would like us to send you all your data we hold about you, you can if you wish. Simply contact us here asking for your information that we hold about you. We will complete this request within the time limits set out in the GDPR legislation.

If you would like your data to be deleted from our systems then you can request us to delete your data. Your email instructing us to delete all your information will be kept so we have proof that you requested data deletion from our systems.

We will delete all your data when told to do so within the time limits set out in the GDPR legislation. If you wish to request deletion of your data, please contact us here.

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