Password Reset

Password Reset Request

Forgotten your password and cannot log in?

No problem, we can can reset your password for you so you can regain access to your profile. 

We cannot view any member passwords, so we will create a new temporary password that you can use to access your account profile instead. 

Please email us at telling us you forgot your password

We will send you a temporary password to use to gain access your account.

You will then need to update your password from the update account page here after you have logged in with the temporary password we set up for you.

You must change the temporary password we give you to something only you know via the edit my account profile page after you’ve logged in with the temporary password.

We will send you more information when we reply to your password reset request email. 

All passwords on our system are secured using one way hashing. We cannot view any account passwords. 

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